Ordering Info

In stock orders ship within 72 hours of payment receipt.  Time frames for custom orders vary, please email for details regarding your specific needs.  Ceramic made to order items typically require 3-4 weeks for completion.

Payment Options

All website prices are in U.S. currency.  We accept Visa, MasterCard, Discover, and American Express as well as credit card payments through PayPal.  You may also set up a direct bank transfer (debit) via PayPal if you prefer.  Finally, we also accept Money Orders and Cashier's Checks made payable to Chinook Jewelry Designs.            

*Please do not send personal checks or cash as we will be unable to process your order.

Tax

Please note that California State Tax of 8% is added to all retail orders shipping within the state of California.

Shipping

*Please confirm that you have entered a valid shipping address!  We will not be responsible for undeliverable items due to a shipping address error.  If we are required to re-send your order, additional shipping charges will apply.

Wholesale orders are charged shipping based on the retail total.

Within the United States:

$3.00 for orders up to $20.00

$5.00 for orders $20.01-$50.00

$6.00 for orders $50.01-$100.00

$7.50 for orders $100.01-$250.00

$15.00 for orders $250.01-$600.00

To Canada: (Please note that the customer is responsible for any tax, customs, or duty charges on merchandise)

$7.00 for orders up to $20.00 (First Class Mail International)

$9.00 for orders $20.01-$50.00   (First Class Mail International)

$11.00 for orders $50.01-$100.00 (First Class Mail International)

$16.50 for orders $100.01-$300.00 (First Class Mail International)

$22.00 for orders $300.01-and up (First Class Mail International)

Other International: (Please note that the customer is responsible for any tax, customs, or duty charges on merchandise)

$7.00 for orders up to $20.00 (First Class Mail International)

$9.00 for orders $20.01-$50.00   (First Class Mail International)

$17.00 for orders $50.01-$100.00 (First Class Mail International)

$25.00 for orders $100.01-$300.00 (First Class Mail International)

$35.00 for orders $300.01-and up (First Class Mail International)

Return Policy

We want you to be happy with your purchase, for that reason if you are not satisfied with an item, simply email us for a Return Authorization number and shipping instructions. The item must be returned in it's original condition with the receipt within 2 weeks from the date of initial purchase. It is recommended that the item is returned via an insured/trackable form of shipping as we will not be responsible for loss or damage during return shipping.  We will provide you with a full refund minus shipping costs.

*Please note that custom designs are non-refundable. 

 

Copyright © 2013 Chinook Jewelry. Website by Lightning Bug Designs.